Dementia care worker supporting an older adult through person-centred communication

Dementia Awareness Training

Practical Dementia Awareness Training For Care & Support Environments

RSDO Training provides practical, experience-led Dementia Awareness Training for organisations working within health and social care and support environments.

Designed to help staff better understand, communicate with and support individuals living with dementia, this training focuses on building confidence, improving awareness and helping staff respond more effectively within real working environments.

Dementia Awareness Training from RSDO Training supports organisations in creating more understanding, supportive and person-centred environments for both staff and the individuals they care for.

Understanding The Importance Of Dementia Awareness

Dementia affects individuals in different ways, and the experience of dementia can vary significantly from person to person.

For staff working within care and support environments, having a better understanding of dementia can help improve communication, reduce distress and support more positive outcomes for the individuals in their care.

Effective Dementia Awareness Training can help staff:

  • improve communication and understanding
  • better recognise changes in behaviour
  • support individuals more confidently
  • reduce distress, frustration and confusion
  • create calmer and more supportive environments
  • improve confidence within day-to-day care roles
  • better understand person-centred approaches to care

The aim is to help staff feel more informed, more confident and better equipped to support individuals living with dementia within a respectful and supportive environment.

No two individuals or care environments are the same, which is why training should reflect the realities staff experience within their own organisations and roles.

Training Built Around Real Working Environments

One of the strengths of RSDO Training is the broad range of care and support environments we have worked within over the years.

Our experience includes working across:

  • care homes
  • nursing homes
  • residential care settings
  • supported living services
  • dementia care environments
  • mental health services
  • learning disability support services
  • children’s homes
  • schools and educational settings
  • housing associations
  • behaviour-focused environments

Working across hundreds of environments over the years has provided valuable insight into the different challenges, behaviours, communication needs and situations staff teams may encounter day to day.

Supporting such a broad range of organisations helps training remain grounded in real-world experience rather than generic theory.

Working across such a wide range of services also provides broader understanding of the different behaviours, communication challenges and pressures staff may encounter across the sector, helping training remain realistic, practical and relevant to modern care environments.

A Practical & Supportive Approach To Training

At RSDO Training, we believe effective training should build confidence and understanding rather than leave staff feeling overwhelmed or unsure.

Training is designed to encourage discussion, understanding and confidence rather than overwhelming staff with clinical or theory-heavy information. The training also encourages approaches that support dignity, reassurance and respectful communication within day-to-day care environments.

RSDO Training also draws upon recognised dementia care approaches, including learning from Teepa Snow’s Positive Approach to Care Dementia Workshops, helping staff better understand the experiences, behaviours and communication needs of individuals living with dementia.

Our Dementia Awareness Training focuses on:

  • communication and understanding
  • person-centred approaches
  • recognising behavioural changes
  • supporting dignity and respect
  • reducing distress and anxiety
  • improving staff confidence
  • creating calmer and more supportive care environments
  • reassurance approaches
  • understanding communication changes
  • practical real-world scenarios

Rather than relying heavily on theory-based delivery, the focus is on practical understanding and realistic discussion around the situations staff may encounter within their roles.

The aim is not simply to deliver compliance-focused or box-ticking training, but to help staff feel more informed, more confident and better equipped to support individuals living with dementia within real working environments.

Understanding Dementia. Supporting People.

Delivered By An Experienced Trainer

Training is delivered by Andy Williams, whose background spans decades of teaching, coaching and frontline professional experience.

Alongside many years spent within the police service as both a tutor and sergeant, Andy has also worked extensively across health and social care environments, supporting thousands of staff and working with organisations across more than 700 care settings over the years.

This broad exposure helps ensure training remains practical, realistic and relevant to modern care and support environments. Andy holds qualifications as a First Aid Trainer, Moving & Handling Trainer and Physical Intervention Trainer, alongside a Level 3 Award in Education & Training.

Flexible Training Delivery

We understand that care and support environments often operate around shift patterns, staffing pressures and varying operational demands.

We understand the pressures many care environments operate under, which is why flexibility and practical delivery are important parts of our approach.

Training can therefore be arranged to suit the needs of your organisation wherever possible. RSDO Training delivers training nationwide and can provide onsite delivery or remote Zoom-based sessions where appropriate, including:

  • onsite training delivery
  • remote or Zoom-based sessions
  • daytime sessions
  • evening training
  • night staff training

Certificates of attendance can be provided following Dementia Awareness Training where required. We understand that many staff working shift-based roles can struggle to access training during traditional working hours, which is why flexibility forms an important part of our approach.

Our aim is always to make training accessible, supportive and workable for both organisations and staff teams.

Why Choose RSDO Training

Much of our work comes through repeat organisations, referrals and long-standing professional relationships built within the care sector over many years.

Organisations choose RSDO Training because of the combination of practical experience, supportive delivery and genuine understanding of the environments staff work within every day.

With experience across hundreds of care and support environments, our training is designed to feel approachable, relevant and realistic rather than generic or overly theory driven.

We believe good training should help staff feel more confident, better supported and more prepared for the realities of their roles.

Discuss Your Organisation’s Training Requirements

If you would like to discuss training for your organisation, get in touch with RSDO Training. We provide practical onsite and remote training tailored to the realities of care, support and educational environments across the UK.