Privacy & Cookie Policy

Introduction

This Privacy & Cookie Policy explains how RSDO Training collects, uses and protects any personal information you provide when using this website.

RSDO Training is committed to ensuring that personal information is handled responsibly and in accordance with applicable UK data protection legislation.

By using this website, you agree to the terms outlined within this policy.

 

Who We Are

RSDO Training provides practical, experience-led training for organisations working across health and social care, support and educational environments throughout the UK.

 

Contact Details

RSDO Training
Towcester, Northamptonshire
Email: [email protected]
Telephone: 07917 734029

 

What Information We May Collect

We may collect and process the following information:

  • name and job title
  • organisation name
  • contact information including email address and telephone number
  • information relating to training enquiries
  • information submitted through website contact forms
  • website usage information
  • IP address and browser-related technical information

We only collect information that is reasonably necessary to respond to enquiries, provide services or improve website functionality and user experience.

 

How We Use Your Information

We may use your information to:

  • respond to enquiries
  • discuss or arrange training services
  • provide information relating to our services
  • improve website functionality and user experience
  • maintain internal business records
  • monitor website performance and security
  • prevent spam, abuse or unauthorised website activity

RSDO Training does not sell personal information to third parties.

 

Lawful Basis For Processing

RSDO Training processes personal information where there is a legitimate business reason to do so, including responding to enquiries, discussing training requirements and maintaining appropriate business records.

Where required, consent will be requested before using non-essential cookies or analytics technologies.

 

Contact Forms

If you submit an enquiry through the website contact form, the information you provide will be used solely for the purpose of responding to your enquiry or discussing your organisation’s training requirements.

Information submitted through the website is treated confidentially and handled responsibly.

To help prevent spam and automated misuse of website forms, this website may use security technologies such as Google reCAPTCHA or similar verification services.

These services may collect technical information in accordance with their own privacy policies.

 

Email Communications

If you contact RSDO Training by email, we may retain your email correspondence in order to respond to your enquiry and maintain appropriate business records.

RSDO Training does not send unsolicited marketing emails.

 

Cookies

This website uses cookies to help improve the user experience, maintain website functionality and monitor website performance.

Cookies are small text files placed on your device when visiting a website. They help websites function correctly and provide information about how the site is being used.

Cookies used on this website may include:

  • essential website functionality cookies
  • security and spam prevention cookies
  • analytics and performance cookies
  • embedded media and third-party content cookies

You can control or disable cookies through your browser settings if you prefer.

Please note that disabling certain cookies may affect website functionality.

 

Cookie Consent

When you first visit this website, you may be presented with a cookie notice or consent banner allowing you to manage your cookie preferences.

Non-essential cookies, including analytics cookies, should only be used where appropriate consent has been provided.

 

Analytics

This website uses Google Analytics to help us understand how visitors use the website and improve website performance and user experience.

Google Analytics may collect information such as:

  • pages visited
  • time spent on the website
  • device and browser information
  • approximate geographic location

This information is generally anonymised and used for statistical analysis and website improvement purposes only.

 

Embedded Content & Third-Party Services

Some pages on this website may include embedded content or links to third-party platforms, including:

  • YouTube videos
  • Google services
  • external websites
  • social media platforms

These third-party services may collect data independently in accordance with their own privacy policies.

RSDO Training is not responsible for the privacy practices or content of external websites.

 

Third-Party Providers & International Processing

Some third-party services used by this website, including Google services, may process data outside the United Kingdom.

Where this occurs, appropriate safeguards are relied upon in accordance with applicable data protection legislation.

 

Data Security

RSDO Training is committed to helping protect information submitted through this website.

Reasonable technical and organisational measures are used to help maintain website security and protect against unauthorised access, disclosure or misuse of information.

 

How Long Information Is Retained

Information submitted through enquiries or correspondence may be retained for as long as reasonably necessary to:

  • respond to enquiries
  • maintain appropriate business records
  • comply with legal or regulatory obligations

 

Your Rights

Under UK data protection legislation, you may have rights relating to your personal information, including the right to:

  • request access to your personal information
  • request correction of inaccurate information
  • request deletion of information where appropriate
  • object to certain types of processing

Requests relating to personal information can be made by contacting:
[email protected]

 

Changes To This Policy

RSDO Training may update this Privacy & Cookie Policy from time to time to reflect changes to the website, services or legal requirements.

Any updates will be published on this page.

 

Contact Us

If you have any questions regarding this Privacy & Cookie Policy, please contact:

RSDO Training
Email: [email protected]
Telephone: 07917 734029