RSDO Training provides practical, experience-led training for organisations working across health and social care, support services and educational environments throughout the UK.
Our training is designed around the realities staff face within day-to-day working environments, helping organisations build confidence, improve understanding and better support both staff and the individuals in their care.
With experience supporting more than 700 care settings and training thousands of staff over the years, RSDO Training delivers training that is practical, supportive and grounded in real-world experience rather than generic theory or purely compliance-focused delivery.
Established in 2013, RSDO Training has continued to grow through repeat business, referrals and long-standing relationships developed across the care and support sectors.
Every organisation operates differently, which is why training should reflect the environments staff actually work within every day.
RSDO Training works across a broad range of environments, including:
Working across such a wide range of services over many years has provided valuable insight into the different pressures, behaviours, communication challenges and operational realities staff teams may encounter.
Supporting such a broad range of organisations over many years also provides valuable understanding of the different behaviours, communication challenges, staffing pressures and practical situations staff may experience across the sector.
Our aim is always to deliver training that feels relevant, realistic and supportive to the people attending it.
RSDO Training currently provides a range of practical training courses for care and support organisations.
The training areas below each have their own dedicated page where you can learn more about the course content, training approach and suitability for different environments.
Additional training courses and specialist training areas can also be discussed depending on the needs of your organisation.
Supportive training focused on helping staff better understand, communicate with and support autistic individuals within care, support and educational environments.
Practical dementia awareness training designed to help staff improve understanding, communication and confidence when supporting individuals living with dementia.
Practical Moving & Handling Training focused on safer working practices, reducing risk and improving staff confidence within real care environments.
Practical training designed to help staff manage challenging situations more safely and confidently through communication, de-escalation and proportionate intervention approaches.
At RSDO Training, we believe effective training should build confidence, encourage understanding and remain relevant to the realities staff experience within their roles.
Training is designed to encourage discussion, practical understanding and realistic learning rather than relying heavily on theory-based or box-ticking approaches.
Our approach focuses on:
We understand that many staff work within demanding and often emotionally challenging environments, which is why training should feel supportive, accessible and relevant to the people attending it.
The aim is not simply to deliver compliance-focused or box-ticking training, but to provide realistic, supportive and experience-led training that staff can apply within real working environments.
Training also draws upon recognised approaches and methodologies where relevant, including learning from Teepa Snow’s Positive Approach to Care Dementia Workshops.
Training is delivered by Andy Williams, whose background spans decades of teaching, coaching and frontline professional experience.
Alongside many years spent within the police service as both a tutor and sergeant, Andy has also worked extensively across health and social care environments, supporting thousands of staff and working with organisations across more than 700 care settings over the years.
This broad experience helps ensure training remains grounded in practical understanding, realistic situations and the day-to-day realities staff face within modern care and support environments.
Andy holds qualifications as a First Aid Trainer, Moving & Handling Trainer and Physical Intervention Trainer, alongside a Level 3 Award in Education & Training.
RSDO Training provides nationwide onsite and remote training delivery depending on the needs of the organisation and course requirements.
We understand that care and support environments often operate around shift patterns, staffing pressures and changing operational demands, which is why flexibility forms an important part of our approach.
Training can be arranged around:
Certificates of attendance can be provided across training courses where required. Our aim is always to make training accessible, practical and workable for organisations and staff teams alike.
RSDO Training operates with current DBS certification, safeguarding procedures and appropriate insurance arrangements in place. Additional associate trainers supporting delivery also hold DBS checks where required, helping organisations feel confident in the training they receive.
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Much of our work comes through repeat organisations, referrals and long-standing professional relationships built across the care and support sectors over many years.
Organisations choose RSDO Training because of the combination of practical experience, supportive delivery and genuine understanding of the environments staff work within every day.
With experience across hundreds of care and support environments, our training is designed to feel approachable, relevant and realistic rather than generic or overly theory driven.
We believe good training should help staff feel more confident, better supported and better prepared for the realities of their roles.
If you would like to discuss training for your organisation, get in touch with RSDO Training. We provide practical onsite and remote training tailored to the realities of care, support and educational environments across the UK.
